Services and pricing
Velo Square offers a full range of service, repair, assembly and custom work options. If you need something that isn't listed just get in touch
Bikes vary greatly in their specification, so to make sure we have the right parts available for your service we might ask for pictures of your bike or for a short video call with you before your appointment. Alternatively, if we're going to be in your area on other work - and if it's convenient for you - we may ask to drop by and inspect your bike in advance of your service.
Unless otherwise stated all prices are for labour only, with parts & materials charged in addition to the labour cost unless those parts are supplied by you and we've agreed (in advance of your appointment) to fit them. Where we identify an item requiring replacement we'll let you know in advance what the cost will be in addition to the relevant service fee.
*All bookings & work subject to Terms & Conditions & minimum service charge. Ask us if theres anything you're unsure about.
What's a 'dirty bike fee'?
A dirty bike makes servicing really difficult. If we have to clean your bike before we can start work we'll need to charge for the time. Save time and money by giving your bike a quick clean before we get to you: BIKE CLEANING TIPS
Examples of items that need replacing at certain intervals
How often bike components need replacing depends on how often, how far and where you ride, along with how often you clean and maintain your bike. To keep your bike in good running order and to prolong the life of components, see our BIKE CLEANING TIPS
Frequent: 6-18 months
Brake and/or gear cables
Chains
Cassettes and sprockets
Brake blocks or pads
Tyres and/or inner tubes.
Occasional: 12-36 months
Chainrings/chainsets
Wheel bearings
Headsets & bottom brackets
Disc brake rotors and/or hoses
Grips and bartape
Rare: 36-60 months
Wheels/rims
Gear shifters
Brake levers
Brake callipers: disc and rim
Saddles, seatposts, stems and handlebars
Standard service levels and fees*
*All bookings and work subject to minimum service charge of £60.00 and our Terms & Conditions. Prices shown exclude parts unless specified. If theres anything you're unsure about please just ask us.
Small Service | £60.00 | recommended every 6-12 months
'M-check' essential safety and usability assessment: summary of findings and adjustments made emailed to you
Wheels checked for trueness and spoke tension (additonal cost for minor adjustments)
Tyres checked for tread-wear and damage, valves checked
Drivetrain (gears): chain, chainrings, sprockets and cables inspected for wear and damage
Gears adjusted
Brakes: checked and adjusted - pads, rims/rotors checked for wear
Chain wiped and lubricated
Hubs checked for play/bearing decay
Full 'Summary of Inspection & Work Carried Out' report provided with every service, including advisories and recommendations
Medium Service | £120.00 | recommended every 12-18 months
All 'Small Service' items, plus:
Derailleur-hanger alignment & front derailleur cage-alignment
Wheels: minor truing if required
Hubs: checked and adjusted
Chain: check and replace as necessary (chain at additional cost)
Cables, brake & gear: front & rear inners & outers replaced
Seatpost: freed, checked, re-greased or grip-pasted & re-installed to factory torque setting
Saddle: clamp checked and greased, rails checked for damage
Headset: checked and adjusted
Bottom bracket : checked and adjusted
Cranks: checked and torqued to factory spec
Brakes: calliper alignment, adjustment and piston-stroke check
Suspension Forks: check crown and sliders for fatigue, check and wipe seals, check freestroke and polish stanchions
Rear suspension: linkages checked for play and adjusted where necessary
Frame, forks and wheels given light clean & polish
Large Service | £200.00 | recommended every 18-24 months
All 'Medium Service' items, plus:
Drivetrain removed, fully degreased, reinstalled and re-lubed
Derailleurs removed & cleaned, jockey wheels cleaned and bearings/bushing replaced as necessary (parts not included)
Wheels: checked, trued, tensioned and de-stressed as necessary
Hubs: stripped, cleaned, re-assembled and re-greased. Bearings/cones or cartridges replaced as needed (parts not included)
Headset: removed, cleaned, re-greased and re-installed. Replaced as required and at additional cost
Bottom bracket: removed, cleaned, re-greased and re-installed. Replaced as required and at additional cost
Cranks: removed, cleaned and reinstalled to factory torque spec
Frame: all bolts removed, threads cleaned and re-greased and reinstalled to factory torque spec. Damaged threads repaired where possible.
Forks: removed, crown, crown-race, steerer and blades/stanchions inspected, cleaned and reinstalled
Other service items - please ask about anything not listed
Assembly & conversion
Boxed bike build & pre-delivery safety inspection (PDI): from £60.00 per bike, plus any required parts
Installation of racks, mudguards or other accessories is chargeable as shown below under 'Accessory installation'
Custom builds: from £220.00, plus parts
E-bike conversions to UK EAPC standards: from £200.00, plus parts
Frame and fork repair & preparation
Pre-build frame inspection and preparation ('face & chase'): from £75.00
Rear dropout alignment (steel frames only): £50.00
Bottom bracket shell facing & chasing (steel and alloy frames only): £75.00
Headtube facing & reaming (steel and alloy frames only): £75.00
Crownrace removal/replacement (single-crown steel and alloy forks only): £30.00 plus parts
Brakes
Brake cable replacement, inner & outer, EXTERNAL routing: £17.50* each end (lever & calliper set), includes stainless steel cable (sealed sets available at additional cost)
Brake cable replacement, inner & outer, INTERNAL routing: £25.00* each end (lever & calliper set), includes stainless steel cable (sealed sets available at additional cost)
Hydraulic disc brake bleed: £30.00 per lever/calliper pair with mineral oil or DOT fluid, includes brake fluids but excludes additional parts such as olives, barbs or seals
Disc brake pad replacement and piston clean: £15:00 per calliper, plus parts
Disc brake service combo front & rear: £55.00 per bike, plus parts
Rim-brake block alignment/replacement: £10.00 per end, plus parts
* Cables and/or control removal or replacement on bikes with wrapped bars subject to £7.50 bar-wrapping fee per-side
Wheels & tyres
Puncture repair - standard adult or child's bike: £20.00 per wheel (includes standard tube)
Puncture repair - e-bikes, hub-gears, folding bikes: £30.00 per wheel (includes standard tube)
Tubeless tyre setup (on new wheels or wheels not previously run tubeless): £35.00 per wheel, plus parts
Tubeless tyre replacement (on wheels previously run tubeless): £45.00 per wheel, plus parts
Hub service and bearing replacement, cup & cone: from £40.00 per wheel, plus parts
Hub service and bearing replacement, cartridge: £30.00 per wheel, plus parts
Freehub / freewheel service: £50.00 plus parts
Wheel truing/tensioning: from £20.00 per wheel
Spoke replacement: from £12.50 per spoke
Drivetrain
Re-index and reset existing drivetrain (adjust gears), front & rear: £25
Gear cable replacement, inner & outer & re-index, EXTERNAL routing: £17.50* each shifter/derailleur pair, includes standard galvanised inner and outer (stainless or sealed sets available at additional cost)
Gear cable replacement, inner & outer & re-index, INTERNAL routing: £22.50* each shifter/derailleur pair, includes standard galvanised inner and outer (stainless or sealed sets available at additional cost)
Chain swap: £10.00 plus parts
Cassette swap: £10.00 plus parts
Chain & cassette swap (recommended): £17.00 plus parts
Headset service/replacement: £30.00 plus parts
Bottom bracket service/replacement - threaded: £30.00 plus parts
Press-fit bottom bracket replacement: £35.00 plus parts
Accessory installation
Mudguard fitting: from £45.00 per pair, plus parts
Pannier rack fitting: from £25.00 per end (front or rear), plus parts
* Cables and/or control removal or replacement on bikes with wrapped bars subject to £7.50 bar-wrapping fee per-side
Contact points
Bar tape wrapping/re-wrapping: from £7.50 per side plus parts
Handlebar grip replacement: £7.50 per pair plus parts
Saddle swap/adjust: from £7.50 plus parts
Pedal swap/adjust: from £7.50 plus parts
Other service charges
Pre-service inspection: £25.00, deducted from any subsequent billed work totalling more than £75.00
Emergency and out-of-hours call outs: £75.00 in addition to any other other charges
'Out-of-area' surcharge: from £15.00 per booking, subject to distance
'Dirty bike' surcharge: from £15.00, subject to time required to clean bike to point it can be worked on
Crash/damage inspection and report for insurance: £240.00